Privacy Policy

Welcome to HeritageCanada ("we," "our," or "us"). Protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you participate in our tours exploring Canada’s history and cultural heritage.

1. Information We Collect

Personal Information

• Name

• Email address

• Phone number

• Mailing address (if required for correspondence or ticket delivery)

Booking Details

• Tour preferences, selected dates, and number of participants

Technical Data

• IP address

• Browser type and version

• Device type and operating system

Payment Information

• Credit/debit card details

• Billing address (for payment processing)

Usage Data

• Pages visited, time spent on our website, and services browsed

2. How We Use Your Information

We use your information to:

Provide and Enhance Services

• Process tour bookings and deliver confirmation details.

• Customize experiences based on user preferences.

Communicate Updates

• Send booking updates, event reminders, and promotional offers (with your consent).

• Notify you about changes to your reservations or services.

Process Payments

• Securely handle transactions for bookings and additional services.

Improve User Experience

• Analyze user behavior to improve website functionality and optimize offerings.

Legal Compliance

• Comply with applicable laws and respond to lawful requests.

3. Sharing Your Information

We do not sell or rent your personal information. However, your data may be shared with:

Service Providers

• Payment processors, hosting providers, and email communication vendors.

Tour Partners

• Necessary details shared with local guides or operators to ensure a seamless experience.

Legal Authorities

• When required to comply with laws or protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to:

• Enhance website performance and functionality.

• Provide a personalized browsing experience.

• Track website usage for analytics and service improvement.

You can manage or disable cookies in your browser settings, but this may affect certain features.

5. Data Security

We implement industry-standard measures, including encryption, to protect your personal data. However, no online system can guarantee complete security.

6. Your Rights

You have the right to:

• Access and review your personal information.

• Request corrections or updates to your data.

• Delete your account and associated data.

• Opt out of receiving promotional communications.

To exercise these rights, contact us at info@HeritageTop.com.

7. Contact Us

For questions about this Privacy Policy, contact us at: 28 Arbour Estates Green NW, Calgary, AB T3G 4R7, Canada
Email: info@HeritageTop.comPhone: +1 (301) 624-6932